Staying Connected No Matter The Distance
Property managers communicate with their guests in real time even when they are miles apart.
75%
Engagement
Engaged Rate
The best kept secret in Metro Atlanta, 2500 acres community with plenty of green space and Treasure Lake being the focal point.
Every day is different
Fairfield Plantation Resort’s check-in process can be different based on the day and staff’s availability in the front office.
The Resort can readily welcome its guests by leveraging Akia’s customizable Scheduled Messaging. For example, based on which day of the week is the arrival, Fairfield can automatically customize their pre-arrival message that provides accurate check-in instructions to the arriving guests.
Many addresses, one setup
Based on guests’ attributes (i.e., the unit they are staying in), Akia can populate and customize messages and digital booklets. Unlike a traditional hotel with one large building and multiple rooms, Fairfield Plantation Resort’s rentals are free-standing condos & cottages that spread across many acres. This means that, like any other gated community, addresses on Google Maps are not always accurate, and they won’t take the guests directly to their units. Luckily, with Akia, property managers can dynamically and automatically provide Google Maps with the correct GPS coordinates to the designated units, so guests are never lost while getting to their destinations.
See Akia in action!
Schedule a demo today and learn how our hospitality platform can transform your operations and elevate your guest experience.
75%
Engagement
Engaged Rate
Engagement
"Before Akia, we spent hours customizing different information in emails for our guests based on different criteria like day of week or condo unit. Now Akia handles all of this automatically, and it really saves time so we can really take care of our guests."
Maren Trader
Office Manager
Other case studies
Weekender Hotels: Simplifying multi-property operations
Operating ten boutique properties, Weekender Hotels streamlined check-ins, messaging, digital guides, and guest workflows into one intuitive system that saves hours daily and keeps all guest data in one place for a complete view across properties.
Weekender Hotels: Simplifying multi-property operations
Operating ten boutique properties, Weekender Hotels streamlined check-ins, messaging, digital guides, and guest workflows into one intuitive system that saves hours daily and keeps all guest data in one place for a complete view across properties.
Contactless property maintains high guest services with AI Agents.
As Rambla expanded across five contactless properties, AI Agents took on the majority of guest communication, now handling over 80% of outbound messages so the team can deliver fast, consistent service that guests expect.
Contactless property maintains high guest services with AI Agents.
As Rambla expanded across five contactless properties, AI Agents took on the majority of guest communication, now handling over 80% of outbound messages so the team can deliver fast, consistent service that guests expect.
5 star experiences, without a front desk
Redamo Suite proves you don’t need a front desk to deliver high-touch service, with Akia powering automated check-ins, proactive messaging, and driving guest satisfaction.
5 star experiences, without a front desk
Redamo Suite proves you don’t need a front desk to deliver high-touch service, with Akia powering automated check-ins, proactive messaging, and driving guest satisfaction.
Build your own guest journey that
automates 5 star interactions.
