Unified Inbox

Manage all your communications without switching tabs.

Connect conversations from channels like Expedia, Booking.com, Airbnb, and others. Additionally, this modules enables web chat.

+2 Scheduled Actions

“We consolidate guest messages from VRBO, Airbnb, Whatsapp, SMS, and phone calls, reducing back-and-forth. With a team of only two, we’d probably need at least 2 more people to handle phones and emails.”

Justin Jurist, VP & Portfolio Manager at Coastal Maine Vacations

Features

Read other customer stories.

Weekender Hotels: Simplifying multi-property operations

Operating ten boutique properties, Weekender Hotels streamlined check-ins, messaging, digital guides, and guest workflows into one intuitive system that saves hours daily and keeps all guest data in one place for a complete view across properties.

Read more

Weekender Hotels: Simplifying multi-property operations

Operating ten boutique properties, Weekender Hotels streamlined check-ins, messaging, digital guides, and guest workflows into one intuitive system that saves hours daily and keeps all guest data in one place for a complete view across properties.

Contactless property maintains high guest services with AI Agents.

As Rambla expanded across five contactless properties, AI Agents took on the majority of guest communication, now handling over 80% of outbound messages so the team can deliver fast, consistent service that guests expect.

Read more

Contactless property maintains high guest services with AI Agents.

As Rambla expanded across five contactless properties, AI Agents took on the majority of guest communication, now handling over 80% of outbound messages so the team can deliver fast, consistent service that guests expect.

5 star experiences, without a front desk

Redamo Suite proves you don’t need a front desk to deliver high-touch service, with Akia powering automated check-ins, proactive messaging, and driving guest satisfaction.

Read more

5 star experiences, without a front desk

Redamo Suite proves you don’t need a front desk to deliver high-touch service, with Akia powering automated check-ins, proactive messaging, and driving guest satisfaction.

All case studies

Build your own guest journey that
automates 5 star interactions.