ID Verification

Fight back against chargebacks.

Prevent fraud by automatically verifying guests' identification before arrival.

+2 Scheduled Actions

“As a fully contactless property with no front desk, automating ID verification has made our check-in process secure and hassle-free. We went from $10K to $0 in fraudulent bookings using Akia, eliminating fraud.”

Andrew Hewitt, Group Manager at Rambla

Features

Read other customer stories.

Weekender Hotels: Simplifying multi-property operations

Operating ten boutique properties, Weekender Hotels streamlined check-ins, messaging, digital guides, and guest workflows into one intuitive system that saves hours daily and keeps all guest data in one place for a complete view across properties.

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Weekender Hotels: Simplifying multi-property operations

Operating ten boutique properties, Weekender Hotels streamlined check-ins, messaging, digital guides, and guest workflows into one intuitive system that saves hours daily and keeps all guest data in one place for a complete view across properties.

Contactless property maintains high guest services with AI Agents.

As Rambla expanded across five contactless properties, AI Agents took on the majority of guest communication, now handling over 80% of outbound messages so the team can deliver fast, consistent service that guests expect.

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Contactless property maintains high guest services with AI Agents.

As Rambla expanded across five contactless properties, AI Agents took on the majority of guest communication, now handling over 80% of outbound messages so the team can deliver fast, consistent service that guests expect.

5 star experiences, without a front desk

Redamo Suite proves you don’t need a front desk to deliver high-touch service, with Akia powering automated check-ins, proactive messaging, and driving guest satisfaction.

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5 star experiences, without a front desk

Redamo Suite proves you don’t need a front desk to deliver high-touch service, with Akia powering automated check-ins, proactive messaging, and driving guest satisfaction.

All case studies

Build your own guest journey that
automates 5 star interactions.