Dynamic Experiences

Right message, right person, right time.

Customize how conversations flow. This enables conversation routing for your team, and also message and Mini App variations for your guests.

+2 Scheduled Actions

"Before Akia, we spent hours customizing different information in emails for our guests based on different criteria like day of week or condo unit. Now Akia handles all of this automatically, and it really saves time so we can really take care of our guests."

Maren Trader, Office Manager at Fairfield Plantation Resort

Read other customer stories.

Weekender Hotels: Simplifying multi-property operations

Operating ten boutique properties, Weekender Hotels streamlined check-ins, messaging, digital guides, and guest workflows into one intuitive system that saves hours daily and keeps all guest data in one place for a complete view across properties.

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Weekender Hotels: Simplifying multi-property operations

Operating ten boutique properties, Weekender Hotels streamlined check-ins, messaging, digital guides, and guest workflows into one intuitive system that saves hours daily and keeps all guest data in one place for a complete view across properties.

Contactless property maintains high guest services with AI Agents.

As Rambla expanded across five contactless properties, AI Agents took on the majority of guest communication, now handling over 80% of outbound messages so the team can deliver fast, consistent service that guests expect.

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Contactless property maintains high guest services with AI Agents.

As Rambla expanded across five contactless properties, AI Agents took on the majority of guest communication, now handling over 80% of outbound messages so the team can deliver fast, consistent service that guests expect.

5 star experiences, without a front desk

Redamo Suite proves you don’t need a front desk to deliver high-touch service, with Akia powering automated check-ins, proactive messaging, and driving guest satisfaction.

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5 star experiences, without a front desk

Redamo Suite proves you don’t need a front desk to deliver high-touch service, with Akia powering automated check-ins, proactive messaging, and driving guest satisfaction.

All case studies

Build your own guest journey that
automates 5 star interactions.