Eliminate chargebacks with Digital Check-In.
Text a check-in link to securely verify guest ID and payment before they arrive.
The check-in journey.
Once a hassle, now automated through Mini Apps.
Text a Mini App: Guest receives a text to digitally check-in before arriving.
Get signed off on your policies and finalize check-in.
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Securely capture guest IDs, selfies, and payments. All while staying PCI compliant.
Welcome guests and provide them with access codes.
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Text a Mini App: Guest receives a text to digitally check-in before arriving.
Securely capture guest IDs, selfies, and payments. All while staying PCI compliant.
Get signed off on your policies and finalize check-in.
Receive access codes and arrival instructions.
By implementing Digital Check-In, Brett Robinson 
automatically verifies 72% of arrivals.
Benefits of Digital
Check-In.
Cut operational costs and boost front desk productivity.
Reduce chargebacks.
Chargebacks cost hotels thousands annually.
Faster check-ins.
Have check-in packets ready for guests on their arrival.
Less paperwork.
Cut manual workload and reduce errors.
Extra perks of Digital
Check-In.
Akia customers see reduction in fraud.
"As a fully-contactless property with no front desk, automating ID and payment verification has made our check-in process both secure and hassle-free. We went from $10K to $0 in fraudulent bookings using Akia and Mews, completely eliminating fraud."
Reduced fraudulent bookings
of guests checks in digitally before arriving
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Read other customer stories.
Weekender Hotels: Simplifying multi-property operations
Operating ten boutique properties, Weekender Hotels streamlined check-ins, messaging, digital guides, and guest workflows into one intuitive system that saves hours daily and keeps all guest data in one place for a complete view across properties.
Weekender Hotels: Simplifying multi-property operations
Operating ten boutique properties, Weekender Hotels streamlined check-ins, messaging, digital guides, and guest workflows into one intuitive system that saves hours daily and keeps all guest data in one place for a complete view across properties.
Contactless property maintains high guest services with AI Agents.
As Rambla expanded across five contactless properties, AI Agents took on the majority of guest communication, now handling over 80% of outbound messages so the team can deliver fast, consistent service that guests expect.
Contactless property maintains high guest services with AI Agents.
As Rambla expanded across five contactless properties, AI Agents took on the majority of guest communication, now handling over 80% of outbound messages so the team can deliver fast, consistent service that guests expect.
5 star experiences, without a front desk
Redamo Suite proves you don’t need a front desk to deliver high-touch service, with Akia powering automated check-ins, proactive messaging, and driving guest satisfaction.
5 star experiences, without a front desk
Redamo Suite proves you don’t need a front desk to deliver high-touch service, with Akia powering automated check-ins, proactive messaging, and driving guest satisfaction.
