Boost your online  reputation.

Increase your property's number of online reviews by 125%.

Catch  and  fix  issues early.

Send surveys before checkout and address concerns immediately.

Identify happy guests with automated message.

Capture survey responses with 5 star ratings.

Send happy guests to online 
review sites.

Text guests a direct link to write a review.

Give  management  a heads up.

Aggregate feedback from unhappy guests and send them to management.

Dylan Hotel NYC ranking jumped from #390 to   #63  on TripAdvisor by directing happy guests to review sites.

Higher online reputation can increase ADR by 20%.

Curious to see it in action?

Boost your ratings and prevent negative reviews.

Get a Demo

Customer story on increasing their online reviews.

"Our biggest win with Akia has been in sealing TripAdvisor surveys, average hotels climb 60 ranks in 2-3 years, but we were able to jump 4x."

Klein Vergara

Director of Operations at Dylan Hotel NYC

60

TripAdvisor ranks

Read other customer stories.

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Operating ten boutique properties, Weekender Hotels streamlined check-ins, messaging, digital guides, and guest workflows into one intuitive system that saves hours daily and keeps all guest data in one place for a complete view across properties.

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Weekender Hotels: Simplifying multi-property operations

Operating ten boutique properties, Weekender Hotels streamlined check-ins, messaging, digital guides, and guest workflows into one intuitive system that saves hours daily and keeps all guest data in one place for a complete view across properties.

Contactless property maintains high guest services with AI Agents.

As Rambla expanded across five contactless properties, AI Agents took on the majority of guest communication, now handling over 80% of outbound messages so the team can deliver fast, consistent service that guests expect.

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Contactless property maintains high guest services with AI Agents.

As Rambla expanded across five contactless properties, AI Agents took on the majority of guest communication, now handling over 80% of outbound messages so the team can deliver fast, consistent service that guests expect.

5 star experiences, without a front desk

Redamo Suite proves you don’t need a front desk to deliver high-touch service, with Akia powering automated check-ins, proactive messaging, and driving guest satisfaction.

Read more

5 star experiences, without a front desk

Redamo Suite proves you don’t need a front desk to deliver high-touch service, with Akia powering automated check-ins, proactive messaging, and driving guest satisfaction.

All case studies

We’ve answered the most commonly asked questions.

What sites can Akia direct reviews to?
Will guests be directed to leave a review if they gave a low rating?
When should feedback be collected from guests?
How does Akia handle hotel review management?

Build your own guest journey that
automates 5 star interactions.