Drive direct  bookings.

Unmask OTA emails and identify your most loyal guests for rebooking.

How it works.

Convert OTA guests into direct bookers through personalized offers.

Collect guest emails during check-in.

Send personalized emails to drive revenue and repeat bookings.

Segment by OTA for targeted outreach.

Send SMS to follow up on abandoned carts.

Collect guest emails during check-in.

Segment by OTA for targeted outreach.

Send personalized emails to drive revenue and repeat bookings.

Send SMS to follow up on abandoned carts.

1906 Lodge's SMS remarketing drove  13.2%  click-throughs and  72x ROI  vs. paid social, boosting direct bookings.

Click-through rate
ROI

The benefits keep on going.

Win back your guests from OTAs.

Unmask hidden OTA emails.

Require guests to submit their email during digital check-in.

Decrease OTA rebookings.

Encourage past guests to book directly, saving on cost.

Gain ancillary revenue.

Drive ancillary revenue with offers guests can't refuse.

Curious to see it in action?

Turn OTA bookings into direct bookings.

Get a Demo

Customer story on driving more bookings.

"We partnered with Akia to pilot these campaigns and saw that text-messaging drove impressive returns for us. We continued to leverage text-messaging campaigns for our future offers and deals."

Taylor Shumate

Digital Marketing Director at Hogan Hospitality Group

17.8x

ROI

12.45%

CTR

Our customers are increasing direct bookings.

Weekender Hotels: Simplifying multi-property operations

Operating ten boutique properties, Weekender Hotels streamlined check-ins, messaging, digital guides, and guest workflows into one intuitive system that saves hours daily and keeps all guest data in one place for a complete view across properties.

Read more

Weekender Hotels: Simplifying multi-property operations

Operating ten boutique properties, Weekender Hotels streamlined check-ins, messaging, digital guides, and guest workflows into one intuitive system that saves hours daily and keeps all guest data in one place for a complete view across properties.

Contactless property maintains high guest services with AI Agents.

As Rambla expanded across five contactless properties, AI Agents took on the majority of guest communication, now handling over 80% of outbound messages so the team can deliver fast, consistent service that guests expect.

Read more

Contactless property maintains high guest services with AI Agents.

As Rambla expanded across five contactless properties, AI Agents took on the majority of guest communication, now handling over 80% of outbound messages so the team can deliver fast, consistent service that guests expect.

5 star experiences, without a front desk

Redamo Suite proves you don’t need a front desk to deliver high-touch service, with Akia powering automated check-ins, proactive messaging, and driving guest satisfaction.

Read more

5 star experiences, without a front desk

Redamo Suite proves you don’t need a front desk to deliver high-touch service, with Akia powering automated check-ins, proactive messaging, and driving guest satisfaction.

All case studies

We’ve answered the most commonly asked questions.

Can I customize the check-in form to capture specific guest details?
What if a guest doesn't want to provide their email during check-in?
How does Akia’s automation help turn OTA guests into direct bookers?

Build your own guest journey that
automates 5 star interactions.